Post Placement Support Officer

  • Darwin
  • Permanent
  • Wed Oct 28 00:27:42 2026
  • 90M0701327

  • Live & Work in Remote First Nations Communities | Arnhem Land, NT
  • Free Accomodation and Utilities + $15900/yr Salary Packaging + 7 weeks Annual Leave + 17.5% Leave Loading

Randstad has partnered with ALPA, the NT's powerhouse Aboriginal-owned corporation, to recruit practical, resilient talent for transformative remote roles. We are seeking passionate individuals ready to bring their skills to some of the most beautiful and remote parts of Northern Australia. This isn’t just a job, it’s an opportunity to support the social and economic development of remote communities.

About your next role
  • Provide tailored mentoring and support to RAES participants during the initial stages of their employment to foster confidence and stability.
  • Proactive engagement with employers and participants to identify challenges and implement effective solutions to increase placement retention, build participant confidence and resilience through mentoring and encouragement.
  • Coordinate with site teams and claims officers to ensure accurate information regarding training, outcomes, and services.
  • Accurately record interactions in the Central Management System (CMS) and Employment and Community Services Network (ECSN).
  • Assist participants with practical needs such as understanding payslips, navigating rosters, and opening bank accounts.
  • Conduct regular communication with employers and participant monitoring progress to ensure mutual satisfaction in the workplace.
  • Track the progress of outcome claims and escalate any discrepancies for resolution.

What you will need to bring

To be successful in this role, you require well developed cultural competency, a background in case management or employment services is desirable. With a genuine commitment to ALPA's mission and values and increasing long term employment outcomes.

  • Experience working with individuals seeking employment, ideally in a support capacity.
  • Exceptional communication skills, with the ability to adapt your style for diverse audiences across varying cultural backgrounds and language abilities
  • The ability to build rapport and trust with job seekers using an empathetic, strengths-based approach.
  • Strong organizational skills to manage competing priorities and maintain accurate records in a fast-paced environment.
  • Proficiency in the Microsoft Office Suite and experience using the ECSN for case management and reporting.
  • Cultural awareness and sensitivity, preferably with experience working in remote First Nations communities
  • Formal education in human services, social work, community development, or a related field
  • Manual Driver's License, WWC clearance, First Aid Certificate - Or ability and willingness to obtain.

What you will get in return

  • FREE Accommodation and utilities fully covered
  • 7 weeks annual leave + 17.5% leave loading
  • 14% superannuation
  • Two return flights per year to Darwin or Cairns
  • Mobile phone and streaming allowance
  • The chance to make a meaningful difference in remote First Nations communities

Next Steps

If you feel you have what it takes to be successful in this role apply now with a current resume. For more information or a confidential discussion about your next career move, please contact Tash at alpa@randstad.com.au or on (08) 8923 4390.